We have photos attached to some of our work orders and would like to see them in when we print the short WO cards. But when we select the option to "Print Image" and error pops up. What would be causing this?
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We have photos attached to some of our work orders and would like to see them in when we print the short WO cards. But when we select the option to "Print Image" and error pops up. What would be causing this?
We get the same error message when we try to print certain types of documents. What is the format for the pictures you are having issues with?
You can contact me at my email address to further follow up if you wish. dale.benson@austinpowder.com
Hi Dale, I figured out that the issue doesn't have anything to do with formatting. When Infor released EAM v11.4, they changed how documents are pulled into reports. It used to use a file path (i.e. InforEAM/AdvRep/images). Now, it uses the web services connector URL to save space on the server and to address Infor hosted repositories. Which was causing us issues.