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These are all great ideas! We are working on our summer schedule now and this gives us an awesome place to start!
How about something on Documents in EAM. On the surface it looks straight forward just upload or link a document but I am finding there is a lot to this with a lot of good possibilities to make things easier for the end users. I think there are new features in the newest version as well
Technical Trouble Shooting - For example when good flexes go bad - common oracle error message and how to resolve - and other common issues